Terms & Conditions
Services
All services are subject to availability. We reserve the right to decline or reschedule bookings where necessary.
Quotes & Pricing
Quotes are provided based on the information supplied by the customer. Final pricing may vary if the scope of work differs from the original request.
Bookings & Cancellations
Customers should provide accurate booking information. If you need to cancel or reschedule, please notify us as early as possible. Cancellations under 12 hours before reservations are considered invalid. No-Shows invoke restriction of booking for the customer.
Customer Responsibilities
Customers must provide safe and reasonable access to the property and ensure the work area is suitable for cleaning.
Website Use and Legal
All content on this website, including text, images, logos, and branding, is the property of The Upkeep Group and may not be copied or reproduced without permission. We may update these Terms & Conditions at any time, and continued use of our website or services constitutes acceptance of any changes. For any questions regarding these Terms & Conditions, please contact us at info@theupkeepgroup.com.